Privacy policy

1. Information about the collection of personal data and contact details of the administrator

This privacy policy sets out the rules for the collection, processing and use of personal data obtained by the online store. Personal data is all data used to determine the identity of a person.

In accordance with Articles 13 and 14 of the European Parliament and Council Regulation (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereafter referred to as "GDPR" or "General Data Protection Regulation"), we inform you that:

The administrator of personal data in the sense of the General Data Protection Regulation (GDPR) is artgeist Sp. z o.o. (owner of the "bimago" brand), located at ul. gen. Władysława Sikorskiego 26, 53-659 Wrocław, Poland. You can contact us via phone: +44 208 089 0560, email: info@bimago.co.uk, or by mail at the company's address.

For security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or inquiries to the administrator), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the string "https://" and the lock icon in the browser bar.

2. Data collected when visiting our website

If you use our website for information purposes, i.e. if you do not register or provide us with any information, we only collect data that your browser sends to our server. When you visit our website, we collect the following information that is technically necessary to display the website:

  • The address of the website you are visiting
  • Date and time of access
  • Amount of data transferred in bytes
  • The place from which you came to the site
  • Browser used
  • Operating system used
  • IP address used (also in anonymous form)

If you create a customer account, your data will be processed to the extent provided in the registration form, i.e. name, surname, e-mail address.

When placing an order in our online store, you will be asked to provide your personal data. We collect and use them only to the extent necessary to complete and deliver the order. Providing data is necessary to conclude a contract, and failure to provide it means that you will not be able to place an order. If you are making a purchase as a new customer or you make a purchase without registration, we will ask you to provide your name, surname, delivery address, e-mail address and telephone number. If you want to make a purchase for a company and receive an invoice, we will also ask you to provide the entity's name and Tax Identification Number

When you contact us (e.g. via the contact form or e-mail), your personal data is collected, including your e-mail address and, optionally, your telephone number and name. This data is stored and used solely for the purpose of responding to your inquiry and providing technical support.

If you subscribe to our newsletter, we will regularly send you information about our offer. Email address is required during registration. Subscription is based on your consent and a double-opt-in procedure. This means that to join our subscriber list, you must confirm your subscription by clicking on the appropriate link in the message you receive from us. When you register for the newsletter, we record your email address, IP address, and the date and time of registration to confirm your subscription. You may withdraw your consent to receive the newsletter or object to the processing of personal data for marketing purposes at any time.

I. Personal data processing (purposes and grounds)

Purpose of personal data processing Legal basis for the processing of personal data
Managing customer account registration art. 6(1)(f) GDPR (legitimate interest - registration and use of a customer account)
Placing and executing orders on the Website, as well as taking steps to conclude them (including opening an account in the online store), art. 6 section 1 letter b) GDPR (taking action at the request of the data subject before concluding the contract and performance of the contract) - in relation to the ordering party
art. 6 section 1 letter f) GDPR (legitimate interest - contact with persons placing an order on behalf of the ordering party) - in relation to persons acting on behalf of the ordering party
Handling the complaint process art. 6 section 1 letter b) GDPR (taking action at the request of the data subject before concluding the contract and performance of the contract) - in relation to the ordering party
art. 6 section 1 letter f) GDPR (legitimate interest - contact with persons submitting complaints on behalf of the ordering party) - in relation to persons acting on behalf of the ordering party
Fulfillment of obligations arising from legal provisions regarding the issuance and storage of accounting documents (bills, invoices) art. 6(1)(c) GDPR (legal obligation) - including accounting laws and tax regulations
Receiving inquiries and providing answers (via the forms available on the Website or via e-mail, telephone or postal contact) art. 6 section 1 letter f) GDPR (legitimate interest - ensuring contact with the Administrator, accepting inquiries regarding the services offered by him and providing answers)
Conducting promotional and marketing activities, including via electronic communication tools (e.g. email). Selected forms of communication, such as sending newsletters, may require additional consent under separate legal provisions. art. 6(1)(a) GDPR (consent for receiving, which is expressed by subscribing to the newsletter),
art. 6(1)(f) GDPR (legitimate interest - processing of customer data for our own advertising purposes or for third-party advertising purposes)
Conducting analytical and statistical activities regarding user activity on the Website via cookies or other similar technologies. Installing cookies for this purpose may require your additional consent pursuant to separate legal provisions. art. 6 section 1 letter f) GDPR (legitimate interest - conducting analytical and statistical activities regarding the Website in order to develop and improve services)
Pursuing claims and taking action in connection with the debt collection process, as well as defending against claims art. 6 section 1 letter f) GDPR (legitimate interest - determining, pursuing claims, undertaking debt collection activities, defending against claims)

II. Recipients of personal data

The recipients of personal data will be entities providing services to the Administrator, in particular hosting services and other IT services, as well as marketing agencies, accounting companies, banks and payment operators. Data recipients will also be entities authorized to receive data on the basis of legal provisions.

Due to the fact that in the online store we use various electronic services to improve the operation of our website and provide users with the most attractive content, including: obtained cookie identifiers, information collected via cookies may be transferred to a third country (i.e. a country outside the European Economic Area). In such situations, data transfer will be secured through an appropriate transfer mechanism in accordance with the provisions of the General Data Protection Regulation. The User has the right to obtain a security copy of personal data transferred to a third country. To obtain more information in this regard, please contact us at the e-mail address info@bimago.co.uk

III. Personal data storage period

Personal data will be stored:

  • for the duration of the order,
  • for the period of correspondence or maintaining contact,
  • until you object to data processing - if the processing of personal data is based on the so-called legally justified interest (marketing activities).

After the period indicated above, personal data will be archived for the period in which the applicable legal provisions require data storage or for the period of limitation of any claims, and then they will be deleted or anonymized.

IV. Rights of data subjects

In connection with the processing of personal data, you have the following rights:

  • the right to access data content, the right to rectify data, the right to delete data, the right to limit data processing, the right to transfer data,
  • the right to object to data processing - if the processing of your personal data is based on the so-called legitimate interest and under the conditions specified in the provisions of the General Data Protection Regulation,
  • the right to lodge a complaint with the supervisory authority (President of the Personal Data Protection Office) if it is considered that the processing of personal data violates the provisions of the General Data Protection Regulation.

V. Providing personal data

Providing personal data is obligatory if such an obligation results from the provisions of the Accounting Act and tax law provisions (regarding the issuance of accounting documents and their storage). Providing personal data is also a condition for the execution of the placed order. The consequence of not providing data is the inability to complete the order. Providing data for the other purposes indicated above is voluntary, but necessary for their implementation.

3. Cookies

To ensure our website operates effectively and to make visiting our site more attractive, enabling the use of certain features, and to enhance your experience, we use so-called cookies.

A "cookie" is a text file that is saved on your device (computer, smartphone, tablet, etc.) by your browser when you visit our website.

Some of the cookies we use are deleted at the end of the browser session, i.e. when you close the browser (so-called session cookies). Other cookies remain on your device and enable us or a third party partner to recognize your browser on your next visit (persistent cookies). If cookies are sent, they collect and process individual user information such as browser and location data as well as IP addresses. Persistent cookies are automatically deleted after a specified period of time, which may vary from file to file.

We use the following types of cookies on our website:

  1. Necessary cookies - these are cookies and similar methods essential for using our services, e.g., displaying our website/functions you wish to use, remembering your registration in the login area, including filling a shopping cart during online purchases. These cookies cannot be disabled.
  2. Marketing cookies - used to present advertising messages tailored to the User's preferences.
  3. Analytical cookies (audience/performance/tracking) - used to collect general and anonymous statistical data, create anonymous statistics through analytical tools, enabling the improvement of the structure and content of the website.

Necessary cookies enable the user to move around the website and use its functionality. These cookies cannot be disabled.

In some cases, cookies are used to improve the ordering process by storing settings (e.g. remembering the contents of the basket for the next visit to our store).

Please remember that thanks to the appropriate settings in the browser, the user is informed about the sending of cookies and can decide to partially or completely reject them. Each browser has different cookie settings. Changing cookie settings is described in the help menu of each browser. You should remember that not accepting cookies may limit the functionality of our website.

You can change the rules for using cookies on your device at any time by selecting the appropriate option in your browser settings:

Browser providers may change access paths to the above. settings - then you should look for them based on the above. passwords. Until you change your cookie options, our marketing partners will use cookie technology to present you advertisements that meet your current needs.

Information about cookies

When you visit our website for the first time, a banner will be displayed that will inform you about the use of cookies and enable you to manage them.

The individual categories of cookies used on our website are listed below.

As part of our marketing activities, we use the services of the following entities and analytical tools that use cookies in our store:

Subject Link to privacy policy information
DoubleClick by Google https://policies.google.com/privacy?gl=pl&hl=en-GB
Google Ads https://policies.google.com/privacy?gl=pl&hl=en-GB
Google Analytics (GAu i GA4) https://policies.google.com/privacy?gl=pl&hl=en-GB
Hotjar https://www.hotjar.com/legal/policies/privacy/
Bloomreach Engagement https://www.bloomreach.com/en/legal/privacy
Meta Ads https://www.facebook.com/about/privacy/
Google Ads Remarketing https://policies.google.com/technologies/ads?hl=en-GB
Trust Pilot https://legal.trustpilot.com/for-everyone/cookie-policy
Pinterest https://policy.pinterest.com/en/privacy-policy
TikTok https://www.tiktok.com/legal/page/eea/privacy-policy/en